FastPBX VoIP Feed

Phone systems used to take effort and a pretty penny to set up. You had to rely on existing lines to connect your main server which then connected the phones to your system.

Working from home has its obvious benefits: you don’t have to sit in the dreaded morning and afternoon traffic, you can choose your most productive hours, and you control your office setting- just to name a few.

With Hurricane Irma threatening the East Coast and pummeling the Caribbean with winds of up to 180 MPH, residents and businesses owners are anxious about what kind of damage this category 5 hurricane might cause.

There are resources all over the internet that tell you how to impress people face-to-face, but we’re here to talk about how you can use VoIP phone features to impress your callers.

Communication is essential to having a functioning company. If you can’t express your goals, vision, and expectations, how can you expect your employees to follow suit?

You’ve heard it before, “This call may be recorded for training and quality assurance.” But what exactly is happening on the other side?

Does it feel like you spend most of your days solving internal issues rather than focusing on ways to grow your business? You’re not alone. The life of a business owner is filled with daily obstacles while also balancing employee’s needs, customer’s needs, and the company’s needs. Does this sound like you? 

As business owners continue to realize that communication trends are shifting from analog to VoIP, there is a growing need for producing a professional greeting for your auto attendant.

There are few things an entrepreneur needs to really get a business started. A phone system is one of the most important things you will need to do in order to stay in contact with your partners, customers, and anyone else who is part of your team.

Every company that we talk to wants to improve the user experience for their customer base. Over the years, the mindset of companies has shifted away from the traditional operations (sales and profit-focused) towards a more holistic mindset that focuses on the customer experience.