By alicia.sandino on July 13, 2017
Small Business Growth Tips

Voicemail to email is one of the more popular features to use with your small business phone. It allows you to respond quickly to urgent matters while having the confidence to step away from your desk.

Although there are stand-alone voicemail apps available, using a voicemail to email service with a VoIP provider means you can count on a support team and take advantage of other great VoIP features.

10 Things You Need to Know About Voicemail to Email

Message Delays

When using voicemail to email, there shouldn’t be much of a delay in receiving the file to your email; although it’s not uncommon. Many VoIP users can see a delay of up to 1 hour but that can mean issues with your server, your provider’s server, or your email client. FastPBX users see a delay, if any, of up to 10 minutes.

If you can get in touch with your provider's support team, have them check for any server issues and ask how you can further troubleshoot is if issues persist.

FastPBX users see a delay, if any, of up to 10 minutes. If you can get in touch with your provider's support team, have them check for any server issues and ask how you can further troubleshoot is if issues persist.

Don’t worry about files that are “too large”

You won’t have to worry about the size of your files. As long as there is a cap on the file size of your voicemail, which there usually is, there shouldn’t be any issue with file size. Our voicemails are sent using uncompressed WAV files for higher quality.

Our voicemails are sent using uncompressed WAV files for higher quality.

Use voicemail to email with your smartphone

Many professionals find that they want to be able to send a voicemail they received on their mobile phone to their email. With a virtual phone plan, you won’t have to worry about taking any extra steps. The FastPBX Nomad plan was built for entrepreneurs and small teams relying on their smartphones, so any voicemail you receive from your business phone number can be sent directly to your email.

The FastPBX Nomad plan was built for entrepreneurs and small teams relying on their smartphones, so any voicemail you receive from your business phone number can be sent directly to your email.

Voicemails may end up in spam folder

If you’re using voicemail to email, keep in mind that at first, you will be receiving your messages from an email that may be unknown to your server. If you find yourself waiting to receive an email to your main inbox, check the spam and junk folder before calling in to the support team.

In order to prevent this in the future, add the sender to your address book so that you always receive your voicemail messages.

Forgot your voicemail password?

As long as you have voicemail to email set up as part of your communications strategy, you really don’t have to worry about forgetting your password.

If it’s not an urgent matter, you can rest assured that your emails will still be easily accessible from your email.

Increased security

Without the need to enter a password every time you want to check your email, you’ll find that using voicemail to email is actually an easier and more secure way to retrieve and store messages.

Simply access your email and tap the message to listen, save, and share.

Check your voicemail away from the office

If you’re like most people today, you probably have your cell phone with you at all times. There’s also a possibility that you can access your email from your cell phone. If that’s the case, then voicemail to email is an even better tool because it allows you to check in with any messages even when you’re not at your desk.

Now, you can walk away from your desk without worrying about any missed opportunities.

Faster than traditional voicemail

There’s a reason people don’t like listening to voicemails: the prompt takes too long to articulate the message details. With voicemail to email, you can consume the content of the message much faster without having to sit through and listen to the unnecessary details of the message because they’re added as text when the email is sent.

All you have to do is click on the file to start the message.

Regulate storage on your devices

One of the more useful actions of this feature, especially if you’re using your mobile phone, is the ability to erase the messages from your device as soon as they are sent to your email. Automating this can be a great time and space saver, just be sure that the voicemails are arriving consistently to your email before setting up this rule.

Once the email is sent to your voicemail and deleted, it may be difficult to retrieve it in the event that the voicemail message doesn’t make it to your inbox.

Changing your email server?

If you’re planning on changing your email address, be sure to contact the support team with the updated information so that they can change the appropriate settings on your voicemail to email service.

Without any action on your end, your voicemail messages will continue to be sent to the email address on file.

See More Small Business Phone Plans

Aside from call forwarding and automated attendant, voicemail to email is one feature that can help you do more with less. If you’re a small business owner, entrepreneur, or freelancer who needs a business phone number for that professional feel, the Nomad Plan is the best plan to start with.

Our consultants are waiting to guide you through the right tailored solution for your business communication needs.

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