Call analytics is a simplified way to keep your team dynamically focused on their goals. Slice and dice call metrics with a full report to see where improvements can be made and measure improvements since previous reports. Set goals and cultivate productivity by generating detailed inbound or outbound call logs by extension, call group or department and tracking the right metrics. These reports will entail the date and time of calls, the type of call, numbers dialed or routed to and more. With FastPBX, you can get a full view of your company’s general performance.
Call Analytics Feature Benefits
- Performance Check.
Know who your best performers are, by tracking talk time, call volume, and other metrics that measure employee success.
- Marketing Tool.
Check effectiveness of telemarketing campaigns.
- Reporting and Graphing.
Provide visual reporting for easy-to-understand data.
- All the Data You Need.
Measure talk time and call volumeMonitor employee phone usage.
- Sort Your Data.
Specify data as calls per extension, group, etc.
Business Phone Systems Tailored For Your Small Business
FastPBX business phone plans make it possible to get the most value from your phone service and implement the right communications strategy. With tailored services to complement your business model and high-quality hardware to match the capabilities of our cloud-hosted VoIP system, FastPBX business phone plans are a clear choice for your business communication needs.
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FastPBX Small Business Phone System Benefits
Growth is a benefit our customers are able to enjoy because we understand that their success is our success. Our ability to get to know the unique obstacles and expansion needs of small teams lets us continue improving and optimizing our products and services so that business owners can experience a small business phone system built just for them.