Tailored for Long-Term Business Growth

Ever wish you could make business calls from your mobile device? Now you can take your business communications with you. FastPBX's Mobile App brings business owners on-the-go the capabilities of having an office phone system right in the palm of your hand. The business mobile app allows you to use your smartphone just as you would your office phone. Calls can also be transferred to and from the app. Simply download the app from the Android or IOS store today and contact one of our cloud specialists for activation. Now you can take advantage of VoIP features without having to step foot in the office. 

Reliable 24/7 Customer Support 

Make it easy for customers and prospects to reach your business with an easy-to-remember phone number. Search our catalog of unused phone numbers to search for vanity, local, or toll-free numbers to find the one that works for your business. You don’t need an office phone to start establish a professional image. If you’re an entrepreneur using your smartphone to run your business, you can have a compelling business number directed to your mobile so you can start assisting callers.

With call continuity service, a serious disruption of your communication lines doesn’t have to cause chaos. Whether it’s a natural disaster, like hurricanes or earthquakes, or an unexpected circumstance that makes it necessary to reroute calls to a more readily available phone number, like special holiday hours, we make it easy for you to continue receiving calls regardless of your location or situation. Our 24/7 support team is here to help! Don’t lose contact with your customers or associates. It’s not a question of if a disruption, it’s when. Will your business be ready?

Advanced call logging service is great for tracking and measuring employee performance and output. This feature is especially great for industries that rely on outbound and inbound calls as their primary objective, such as call centers and telemarketing agencies. Our clients appreciate how easy we make it to track progress and growth.

Premium Calling Features include; Caller ID, Call Transfer, Call Forwarding, Call Waiting, 3 Way Calling, Call Logging, Extension Dialing & Call Parking. These calling features work in conjunction with your IP Business Phone and some features may be limited when using Mobile or Desktop Softphone Apps.

Hold music service gives your business even more of a professional edge. Play a recorded tune for your callers to sway and hum to while they wait. It’s as simple as uploading a file. Not into music? Take advantage and relay important messages to callers while they wait. Integrating a commercial on hold to your business phone will deliver useful information to callers. Listeners can hear about your past experiences, special promotions or other potential upgrades offered by your company. Upsell to your clients without lifting a finger. It also comes in handy when your hours of operation change due to observed holidays or seasonal changes.

A Professional Automated Attendant can enhance or even eliminate the use of a receptionist while keeping your clients informed. The service will offer a reliable impression by allowing clients to be continuously informed even when calling at the worst of times. It’s important that clients know they can depend on you, but how do businesses cultivate this valuable sense of reliability? By simply keeping them informed.

Emergency? Office out on a business trip? Client calling out of office hours? Let your cloud receptionist keep them updated! Simply dial Star-77 from your business phone to record your temporary message. 

Voicemail is a powerful enterprise-level feature that can impact your business’ reputation in a positive way and makes a big difference for those busy moments where you just simply cannot answer the phone. Use voicemail to reliably store messages that can’t be addressed at that very moment and focus on the task at hand. When you’re not around, FastPBX will pick up the slack with all the business-class features you need.

Now, getting in touch with your staff is made easy. Call anyone within the company even when they are in a different location. Extension dialing saves time while increasing efficiency. FastPBX offers a direct extension number for each user. This delivers the convenience of extension dialing so that users can communicate efficiently. 

A Greeting Message will help you sound like a professional business.

Custom Prompt Menu service works with your auto attendant to organize call volume and forward callers to the right extension each and every time. We’re big believers in providing your customers with the best experience and this business phone service can do just that! Customized prompt menus will exude excellence as it delivers your company’s menu options. It’s always impressive to callers when they call a company and hear a well-organized menu to help get them to the intended department quickly and easily. This is how callers can tell that they’re interacting with a company who has got it all together.

Advanced Call Routing / Calling Groups

Call blocking service comes in handy when certain phone numbers are persistently harassing you. It breaks your focus and can be irritating when you’re trying to meet a deadline or finish the last leg of a project. If you want to go beyond silencing your phone’s ringer, why not block the call entirely? Stop unwanted calls and messages from any number, whether it’s a local, long distance or wireless caller. When you’re ready to take on those unwanted calls, you can unblock numbers just as easily.

Voicemail to Email service makes it easy to never miss an important message again, allowing business owners to stay connected with their clients and partners despite their busy schedules. Hear your messages discreetly and professionally within important meetings, engaging luncheons or lengthy seminars. FastPBX allows you to access voicemail through an MP3 file that gets sent to your email. You can play, delete, safe or forward voicemail messages to any employee and colleague.

Customized Paging Full Description

Online Business SMS/MMS service is a supplementary communication channel which you can use in a variety of ways. When you don't have time for conversations with clients being able to send and receive text and multimedia messages is a practical alternative. You can either have text messages forwarded or sent to your mobile device or access our user-friendly dashboard where you can send and receive messages instantly.

Premium Mobile App Service for Enterprise Users. As an Enterprise user you can make and receive your business calls using your mobile device. Never miss a call. This feature also allows users to make and receive SMS/MMS messaging. Ask your account representative for more details. 

Online Call Logging Full Description

Use the live call monitoring service with our user-friendly admin dashboard to ensure quality for training purposes and compliance, or join in on calls or to relay messages to employees while they are on the phone. Listen in quietly while you monitor calls, barge into a call when needed or whisper to discreetly coach your employees without the caller knowing. As the boss, it’s your duty to keep tabs on the quality of your calls and use it to optimize your callers experience.

Call recording service makes it easy for business owners to review details of any specific call. Ensure compliance by easily saving important calls by recording both incoming and outgoing calls with the touch of a button. It also allows users to collaborate and share more easily by allowing one to forward sound files of recorded calls to colleagues. With this service that saves recorded phone calls as audio files on the online dashboard, admins will be able to easily access, download and share recorded calls hassle-free.

Call analytics is a simplified way to keep your team dynamically focused on their goals. Slice and dice call metrics with a full report to see where improvements can be made and measure improvements since previous reports. Set goals and cultivate productivity by generating detailed inbound or outbound call logs by extension, call group or department and tracking the right metrics. These reports will entail the date and time of calls, the type of call, numbers dialed or routed to and more. With FastPBX, you can get a full view of your company’s general performance.

The call boss service makes managing your extensions a breeze. With an easy to use, visual interface, all you have to do is access your administrative panel in your PBX. We recommend using Google Chrome to take full advantage of the HTML5 Call Boss Dashboard. Once logged in, you are at the helm of your cloud phone system. Watch inbound calls ring into your extensions. Park, transfer or end calls with the click of a mouse. Take quality assurance to the next level with barge, whisper and spy modes

Conference calling is a service that plays a key role in collaboration, allowing teams to function across a diverse geography and explore new ideas with a broud group. With conference calling, business owners can easily collaborate with clients, prospects and employees from anywhere at any time. This is the power of collaboration and a necessary component of any communications strategy in an ever-expanding world.

Full Description

Stepping out of the office? Take your business communications with you. FastPBX's Softphone intergration brings business owners on-the-go the capabilities of having an office phone system right in the palm of your hand. Using a softphone app lets you use your smartphone just as you would with your office phones. Calls can also be transferred to and from the app. Choose a softphone app, or ask our cloud specialists which is right for you. Now you can be on the move without missing out on the great features of your VoIP provider.

Simultaneous ringing service allows all phones in a specified group to ring when there is an inbound call. It is one of the many customization options available for creating ring groups. These options can make a world of difference when handling calls as having someone always there to answer the phone can make the difference between sinking or a sale. This feature works with softphone app and physical hardware.

Paging service gives you the ability to broadcast a message to any employee, on any device, one or multiple extensions throughout different locations, anywhere in the world. Do you like to motivate? Gather your team together quickly and efficiently for meetings or pep talks, using paging to make announcements throughout an entire floor or group of devices to get the message across efficiently. This is a customizable option that can be tailor-made to fit your unique business needs.