By alicia.sandino on April 18, 2017
Small Business News & Events

Every day, more and more businesses are relying on VoIP phone companies for their communications. With a rise in VoIP for business communications, there is debate as to whether this is an effective solution at all, mostly because it relies on an internet connection. Despite the skepticism revolving around this technology, users are finding that VoIP phone companies are actually improving call flow and helping businesses save money.

Most importantly, VoIP phone companies are realizing that small businesses are benefiting the most from VoIP and advancements will only further improve the experience for both the business VoIP users and their customers. Looking ahead at some of the expected trends for VoIP Phone companies and their end users, we see many mentioning the Internet of Things (IoT), app integration, 5G technology, and security improvements. Although these are exciting changes coming in the near future, VoIP has already been presented as an adaptable technology for businesses of all types.

Advancements of the VoIP Telephone System

The VoIP telephone system is a relatively new technology and has only recently become a practical solution for small businesses. In the short history of VoIP telephone systems, there have been significant improvements to the technology, as well as how businesses are able to benefit from it.

Reports

If you’re not taking advantage of your VoIP telephone system’s reporting features, you’re missing out on the chance to really make your phone system work for you. Being able to quickly generate an overview of your team’s performance and daily activities instills accountability within teams, gives managers the foresight they need to establish growth strategies and provides the data you need for accurate performance reviews.

Mobility

With VoIP phone systems allowing integration with soft phone apps that let you use your business phone from anywhere, along with business phone plans dedicated to the mobile user, it’s clear that smartphones are quickly becoming a contender with VoIP telephone system users. Giving entrepreneurs and small teams the freedom to take their business communications wherever they go has had a positive impact that will continue to establish VoIP as a communication technology that encompasses the needs of all professionals.

Customizable Solutions

Establishing a call management system that works the way you need it to has been the essential criteria for VoIP users. Features like simultaneous ringing and ring groups let you design how your employees interact with inbound calls, which improves employee engagement and productivity. Custom prompt menus give you the chance to give your caller a better experience by letting them choose the department or person they need to get in touch with. You can also set up commercials on hold to get the most from your marketing efforts. A customizable VoIP telephone system allows companies to brand themselves in a way that makes sense for them.

Automation

Automating your processes makes you more productive as it frees up your time from the mundane; today’s VoIP phone system is doing just that with a cloud receptionist. Once you’ve customized your call flow and set up your greetings and menus, the cloud receptionist will take care of the rest. An auto attendant acts as the bridge between your caller and the right person, guiding your caller when necessary and informing them about current promotions whenever they’re on hold. Being able to automate a call management system has allowed businesses to foster a professional image without investing too much time or money.

With increased functionality at every step and more coming our way, the VoIP telephone system is cementing its spot as the business communication solution for the future.

Researching Different VoIP Phone Companies?

If you’re ready to be a part of the growing business communications trend but you’re not sure where to begin, FastPBX is among the leading VoIP phone companies offering a wide range of tailored solutions for small and medium-sized businesses. Whether you need reliable hardware or a service that can keep up with your growth projections, let FastPBX help you take back control of your business communications.


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Compare Our Business Phone Plans

FastPBX business phone plans make it possible to get the most value from your phone service and implement the right communications strategy. With tailored services to complement your business model and high-quality hardware to match the capabilities of our cloud-hosted VoIP system, FastPBX business phone plans are a clear choice for your business communication needs.

Nomad

$19.95

A Month

  • 1,000 Minutes Per Month
  • Go Mobile
  • 2 Local Numbers
  • Unlimited Extensions
  • Voicemail to Email
  • Auto Attendant
  • Many More Features

Pioneer

$24.95

A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Simultaneous Ringing
  • Paging
  • Voicemail to Email
  • Many More Features
Most Popular

Executive

$29.95

A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Auto Attendant
  • Conference Calling
  • Call Logging
  • All Pioneer Features & More

Enterprise

$37.95

A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Call Analytics
  • Call Recording
  • Live Call Monitoring
  • All Executive Features & More

FastPBX Small Business Phone System Benefits

Growth is a benefit our customers are able to enjoy because we understand that their success is our success. Our ability to get to know the unique obstacles and expansion needs of small teams lets us continue improving and optimizing our products and services so that business owners can experience a small business phone system built just for them

Unlimited Calling

Unlimited calling allows you to expand your business communications and reach colleagues across the U.S. and Canada. Make more happen.

Call Continuity

How can you ensure constant communication between your customers, employees, & partners? Forward calls so you never miss a call again.

30 Day Guarantee

Customers enjoy our technology but no one’s perfect. If we don’t fulfill your business phone needs in the first month, we’ll gladly refund you.

US 24/7 Support

Need help with troubleshooting, making changes to your account, or expert advice on your PBX system? We’ll be there to help you every step of the way.

No Contracts

Enjoy our system for as long as you need. We’re confident that you’ll love our service and technology so much that we won’t need to lock you down.

Go Mobile

A business owner’s job is never done. Take your business communications with you wherever you go so you can stay in touch with those who matter.

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