By alicia.sandino on March 03, 2017
Small Business Growth Tips

It’s common to think that a VoIP phone service is one-size-fits-all. Although there are universal features that can be used across industries regardless of size, there are services that businesses can take advantage of to get the most out of their VoIP phone service and take their business communications to the next level.

Real Estate

A realtor’s schedule can vary on a daily basis, but each day has one constant variable: maintaining constant contact with clients.

Finding a hybrid VoIP phone service that gives you the freedom to operate on the go and maintain an organized call flow internally can mean the difference between chaos and success.

As an added bonus, look for a VoIP phone service that offers a handy business SMS service with MMS capabilities to send real-time photos of properties to hopeful clients.

Retail and Hospitality

Efficiency is key with individuals in these industries so having a VoIP phone service that works to boost fast-paced operations is essential.

There are services, like the FastPBX Call Boss, that can even track marketing campaigns using campaign-specific phone numbers for accurate performance data, while commercials on hold can be used to inform callers about new promotions and events.

These are just a few helpful features that can bring efficiency to your operations and help you decide how to best spend your marketing dollars.

Travel and Tourism

Being responsible for the experiences of millions of people every year means you need a VoIP service provider that offers a call management system that helps you provide the best customer experience.

Ring groups and sequential ringing ensure that callers reach the agent they need, while call recording allows agencies to keep an accurate record of exchanges between clients and agents to ensure precise planning.

Business SMS is a great tool for sending out travel confirmations and promotions to stay top of mind with your clients.

Insurance and Law Offices

Being able to easily keep track of cases, claims, and personal information is vital but what about voice exchanges?

It’s one thing to record your calls for “quality and training purposes,” but it’s also a great backup if you need to recover unbiased recordings of past interactions.

Compliance is a serious issue in this industry. A VoIP phone service that is able to keep you on the right side of the law without jumping through hoops is not only important, it’s a practice that increases reliability and trust.

Implement helpful features like call recording and call logging to maintain the records you need without worrying about extra clutter or inaccuracies.

VoIP Service Providers for Business Growth

These are just a few industries that can benefit from the features that business VoIP service providers can offer. In reality, any business will want to consider the types of VoIP service providers that can aid in overall growth.

It is truly an investment worth making if you are looking to save money on your monthly phone bill, improve your customer’s experience and have a reliable phone service. If the VoIP providers you’re finding don’t offer call continuity features or a disaster prevention solution, it’s best to move on to one that does.

Secure your phone lines and strive for growth with simple solutions from VoIP service providers that keep you connected with your customers.

Find Business VoIP Providers that Focus on You

There are providers who successfully offer both residential and business phone services, but a closer look at their customer feedback will show that most business owners tend to feel unimportant especially small businesses.

Regardless of your industry or the size of your company, we recommend getting in touch with business VoIP providers who started with the business owner in mind from day one, like FastPBX.

These are true business VoIP providers who are more likely to understand that not all business communications are the same and will work with you to establish a communication strategy that will grow with you over time.

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