By alicia.sandino on January 17, 2017
Small Business News & Events

Over the years, there has been a growing fascination (and fear) of automation taking over the job sector and leaving hard-working Americans to fend for themselves. When self-checkout debuted, these fears started becoming a reality; and the rapid progression of technology means seeing less cashiers was only the beginning.

Late last year, Amazon introduced the concept of a “smart store” that lets shoppers speed up their in-store experience by eliminating the checkout process all together. This new experiment uses app technology and sensors to create the experience. Although it’s hardly the first or last of its kind, this is the kind of innovation that’s potentially changing the way we shop for daily essentials, and possibly the way we think of business altogether.

With the Internet of Things (IOT) permeating businesses and homes, it’s only a matter of time before small business owners become aware of their own capacity to jump on the tech bandwagon. Before you do, it’s worth considering if your buyers will even benefit from such a change. Wal-Mart has seen some setbacks with self-service initiatives, such as their Scan & Go app, since their consumer base isn’t quite as tech savvy as, say, Amazon shoppers.

As the consumer-centric shift continues, companies like Neiman Marcus, Home Depot, and Panasonic are doing their part to respond to consumer behavior. Take a lesson from the successes and missteps of those already on the path to boosting their tech capabilities and start carving your own path towards the future.

Our piece of advice: be open to the possibilities. Although embracing tech may not be the most practical thing to do right now, it can help to explore your options to see how your industry can benefit from automation or a change in process involving technology.

Whether it’s virtual reality, self-services, smart shelves, robots, or apps; think of emerging technologies as tools to empower your customers to interact with your brand differently and even invite new visitors who would have otherwise never seen your products or services. Just remember to adapt to your customer’s behavior. No amount of automation can replace your efforts to put your customer first.


Experience The Joy Of Fast & Reliable Communications

Try Us Free For 30 Days  
 Limited Time Offer!

Compare Our Business Phone Plans

FastPBX business phone plans make it possible to get the most value from your phone service and implement the right communications strategy. With tailored services to complement your business model and high-quality hardware to match the capabilities of our cloud-hosted VoIP system, FastPBX business phone plans are a clear choice for your business communication needs.

Nomad

$19.95

A Month

  • 1,000 Minutes Per Month
  • Go Mobile
  • 2 Local Numbers
  • Unlimited Extensions
  • Voicemail to Email
  • Auto Attendant
  • Many More Features

Pioneer

$24.95

A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Simultaneous Ringing
  • Paging
  • Voicemail to Email
  • Many More Features
Most Popular

Executive

$29.95

A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Auto Attendant
  • Conference Calling
  • Call Logging
  • All Pioneer Features & More

Enterprise

$37.95

A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Call Analytics
  • Call Recording
  • Live Call Monitoring
  • All Executive Features & More

FastPBX Small Business Phone System Benefits

Growth is a benefit our customers are able to enjoy because we understand that their success is our success. Our ability to get to know the unique obstacles and expansion needs of small teams lets us continue improving and optimizing our products and services so that business owners can experience a small business phone system built just for them

Unlimited Calling

Unlimited calling allows you to expand your business communications and reach colleagues across the U.S. and Canada. Make more happen.

Call Continuity

How can you ensure constant communication between your customers, employees, & partners? Forward calls so you never miss a call again.

30 Day Guarantee

Customers enjoy our technology but no one’s perfect. If we don’t fulfill your business phone needs in the first month, we’ll gladly refund you.

US 24/7 Support

Need help with troubleshooting, making changes to your account, or expert advice on your PBX system? We’ll be there to help you every step of the way.

No Contracts

Enjoy our system for as long as you need. We’re confident that you’ll love our service and technology so much that we won’t need to lock you down.

Go Mobile

A business owner’s job is never done. Take your business communications with you wherever you go so you can stay in touch with those who matter.

Contact Us Today For More Information