By alicia.sandino on April 13, 2017
Hardware & Technology

How much time do you spend hoping for a way to streamline your inbound calls? If your answer is more than a second, you need to keep reading.

Business owners need as much time and money as they can get in order to reinvest it back into their business. Without time to acquire new projects or clients, and money to fund new initiatives, how can you expect to see any growth? Let a call management system be your solution. Here’s how a call management system adds value to your small business.

Organize your call flow

When your employees are on the same page, they’re confident about the end result. Improve employee engagement with ring groups. When you’re using a custom caller menu (Press 1 for Sales, Press 2 for Support, etc.), ring groups are used to route the callers to the right department based on the caller’s selection. If you have a decent-sized staff, it helps to have your phone ring just when you’re needed so distractions are minimized and employees can focus on their tasks.

Improve customer retention rates

When your call flow is organized, you’re able to easily provide a better calling experience for your customers and be respectful of their time; and who doesn’t want to feel respected? Doing so builds trust with your customers, making it easier to receive referrals and ultimately increase your retention rates. Simple features can make or break your communications strategy so having the tools that optimize your callers’ experience is the best investment you can make for your business.

Access more communication channels

With a call management system, some great features you can expect to have are ring groups, auto attendant, time-based call routing, voicemail to email, and much more. These aren’t just features that you can use with your office desk phones; most providers allow you to access these features even when using your mobile phone. When you think of a call management system, think of a solution that will automate and streamline your business communications- anytime, anywhere.

Get a Powerful Small Business Phone Service Today

If you have an internet connection set up in your office, you’re already halfway there! FastPBX quickly sets businesses up with an efficient call management solution that doesn’t cost a fortune. These simple solutions are powerful enough to get the job done while maintaining a user-friendly element so you can get the most out of your business phone service right away. Take back control of your business communications with a robust call management system and a provider that puts customers first.

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Compare Our Business Phone Plans

FastPBX business phone plans make it possible to get the most value from your phone service and implement the right communications strategy. With tailored services to complement your business model and high-quality hardware to match the capabilities of our cloud-hosted VoIP system, FastPBX business phone plans are a clear choice for your business communication needs.



A Month

  • 1,000 Minutes Per Month
  • Go Mobile
  • 2 Local Numbers
  • Unlimited Extensions
  • Voicemail to Email
  • Auto Attendant
  • Many More Features



A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Simultaneous Ringing
  • Paging
  • Voicemail to Email
  • Many More Features
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A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Auto Attendant
  • Conference Calling
  • Call Logging
  • All Pioneer Features & More



A Month / Per Extension

  • Unlimited Minutes
  • Use Desktop Phone or App
  • Choose / Bring Your Numbers
  • Call Analytics
  • Call Recording
  • Live Call Monitoring
  • All Executive Features & More

FastPBX Small Business Phone System Benefits

Growth is a benefit our customers are able to enjoy because we understand that their success is our success. Our ability to get to know the unique obstacles and expansion needs of small teams lets us continue improving and optimizing our products and services so that business owners can experience a small business phone system built just for them

Unlimited Calling

Unlimited calling allows you to expand your business communications and reach colleagues across the U.S. and Canada. Make more happen.

Call Continuity

How can you ensure constant communication between your customers, employees, & partners? Forward calls so you never miss a call again.

30 Day Guarantee

Customers enjoy our technology but no one’s perfect. If we don’t fulfill your business phone needs in the first month, we’ll gladly refund you.

US 24/7 Support

Need help with troubleshooting, making changes to your account, or expert advice on your PBX system? We’ll be there to help you every step of the way.

No Contracts

Enjoy our system for as long as you need. We’re confident that you’ll love our service and technology so much that we won’t need to lock you down.

Go Mobile

A business owner’s job is never done. Take your business communications with you wherever you go so you can stay in touch with those who matter.

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